How do I purchase an arrangement?

Simply add the arrangement to your shopping cart. To complete the purchase, you will need to choose whether you'd like to receive an invoice by email, or whether you'd like to use your amazon.com account to pay immediately. Please note - immediate downloads are ONLY available to customers who use the amazon.com payment option, or verified current customers.

How will I receive the arrangement?

During the checkout process, you will have the option to choose to immediately download your files (amazon.com payments or verified current customers only), to have a hard copy mailed to you (shipping charge extra), or both. For regular delivery, your files will be sent in pdf and mp3 format on a data CD. For edelivery, you will be prompted to create an account (new customers) and upon login you will have access to all files purchased.

When will I receive the arrangement?

If you choose the have a hard copy mailed to you - you will receive it by first class mail. For verified current customers, it will be shipped no later than the day after your order is placed. For new customers please note that if you are not a verified school employee, your order will not be shipped until funds are first received.

What about making copies?

With your purchase, you are authorized to make as many copies as needed for use by your performing group. You are not authorized to distribute copies to give away, share, or sell the arrangement to other groups.

Are these arrangements legal and copyright protected?

All arrangements sold in our catalog are properly licensed by their copyright owners. You will find the appropriate copyright documentation on the bottom of the first page of every score.

Can I have the key changed?

Yes, upon request we will change the key and email new scores. We are NOT able to ensure range accuracy in the new key.

Can I have the arrangement revoiced?

Yes, you may request to revoice any arrangement. Costs and completion time will vary between arrangers, so email to find out more details.

What about other changes or score revisions?

Unfortunately, other than key changes or revoices, we are not able to offer any other score revisions. You as director may make slight adaptations to the score/cuts to accommodate the needs of your show.

Can I post the music online for my students?

Unfortunately, you are not allowed to post any scores online for your students (or anyone else) to freely access.

Can I find out if another group is using an arrangement in competition?

Yes! During the checkout process, you will be prompted to indicate whether a piece will be used in competition. This information will be available if needed simply by email request. Of course, the honor system is used, so please be sure to be completely accurate when providing competition info. Custom Arrangements cannot be responsible for inaccurate information given. The only way to be sure another group will not compete with your chosen piece is to purchase a buyout at the beginning of the season.

How can I obtain exclusive competition rights for an arrangement?

If you would like exclusive performance rights to an arrangement for the competition season, you may purchase a "buyout" of that chart. No further sales to any competing group will be made until March 1st of the next year. Buyouts are available at the regional and national level. Regional buyouts, available at 3 times the purchase price, will end all sales to competing groups in your region (Midwest, South, East, West). National buyouts, available at 6 times the purchase price, will end all sales to competing groups in the entire United States.

How can I contact you with other questions?

The best way to reach us with a question is by email. All emails are answered as quickly as possible, within the same day received. For complete contact info, click "contact" at the top menu bar.

How do I request a commission?

Custom Arrangements will do its best to handle your custom commission request. Click here to complete the request.

Can I submit an arrangement for publication?

Custom Arrangements is happy to accept submissions for publication. Simply email with a piano/vocal score and audio file. Please be aware that we are only looking for top quality, specifically "show choir" charts.